Working with Dynamics CRM 4.0

Outline Overview
 
Request Training Course Description
Working with Dynamics CRM 4.0
Course Duration
3 Days
Audience
Students interested in learning more about Dynamics CRM 4.0
Prerequisites
None
Objectives
Outlines

  • Features of Microsoft Dynamics CRM

  • The need for CRM

  • Evolution of Microsoft Dynamics CRM

  • Requirements for CRM 4.0

  • Setting up CRM 4.0

  • Data Migration & Conversion

  • Working with Customers

  • Working with Workplace

  • Working with SAles

  • Working with Marketing

  • Working with Service

  • Reporting

  • Settings & Configuration

  • Email Configuration

  • Configuration & Customization Tools

  • Forms Authentication

  • ISV Customizations

  • Interacting with Custom Web Applications

  • Migrating Data from Other Systems

 

 
s